Need help with Pulse? You're in the right place.
Contact: [email protected]
We aim to respond within 1–2 business days.
Open Pulse and go to your Settings to find your personal invite code, or generate one from the sync screen when you first sign in. Share that 6-character code with your partner — they enter it in their app to pair your accounts. Once paired, you'll see each other's messages, moods, and shared features.
Yes. Tap "Explore on your own" on the sync screen to browse the app solo. Partner-only features (like games and the shared Dream Board) unlock once you're paired.
Pulse+ is billed through the App Store (iOS) or Google Play (Android). To manage or cancel:
Cancelling stops future billing but you'll keep Pulse+ access until the current billing period ends.
In the app, go to Settings → Manage Account → Delete Account. This permanently removes your account, messages, photos, and all associated data from our servers. If you're paired, your partner will be notified that you've left.
Go to Settings → Manage Account, where you'll find the option to unpair. This keeps your account but disconnects you from your partner.
Yes. Your data is only visible to you and your paired partner — never sold or shared with third parties. See our Privacy Policy for full details.